IT Support & Helpdesk
- Priority ticket system
- Remote & onsite support
- 1-4h SLA
- Asset management
All services
Cloud & Microsoft 365
Migration, configuration and management of cloud environments. Certified Microsoft partner.
1–4h SLA
ISO 27001
24/7
Local team
Overview
As a certified Microsoft partner, we migrate and manage Microsoft 365, Azure, cloud backup, and disaster recovery. Virtualization (Hyper-V/VMware), professional email, and security policies are part of one coordinated package — not scattered projects.
Our approach starts with auditing your current environment, continues with a clear migration plan, and ends with ongoing management and reporting for your leadership.
What's included
- Microsoft 365 / Azure
- Cloud backup & DR
- Virtualization (Hyper-V/VMware)
- Professional email
How we work
- 01
Consultation & audit
We understand your goals, infrastructure, and priorities.
- 02
Proposal & plan
Clear proposal with SLA, timelines, and transparent pricing.
- 03
Delivery & support
Execution with a local team and ongoing support.
Related services
CCTV & Security Systems
- HD/4K/AI CCTV
- Access control
- Alarms & fire detection
- Remote monitoring
Telecommunications & VoIP
- VoIP PBX (Asterisk/3CX)
- IP phones & video conferencing
- SIP trunking
- Virtual numbers
Network & Infrastructure
- LAN/WAN/WiFi network
- Structured cabling
- Firewall & VPN
- 24/7 monitoring
A strategic partner, not just a vendor
500+ businesses in Albania trust IT Arena for infrastructure and day-to-day support.
Request a quote now